Wallaroo's Furniture and Mattresses - Hayden, Idaho

Haleigh M.

We purchased a mattress during their store closing sale and was told it would be delivered the next week. 2 weeks go by and we decided to walk in to see where our mattress was. Good thing we did because it was the LAST DAY! The sales woman said the warehouse would call us that day or the next to schedule delivery. 2 more weeks go by and we’re starting to wonder if we got scammed. We filed a fraud report with our bank because when you spend $1500 you expect to have something to show for it. Once we filed the report wallaroos finally contacted us and said our mattress would be delivered in 3-5 WEEKS!!!! We went with a different company at that point. We felt robbed. So glad we have a very good customer service based bank that got us our money back. I wonder how many people were not able to get their money back and were just SOL. I will NEVER purchase anything through this company again and I will be warning every person I meet, not just friends and family, EVERYONE, about this horrific and traumatizing experience.

Lidiya K.

We got new version of Barbados modular sectional couch from this store, couch is super nice and comfortable, I like that it could be arranged differently because each piece is separate. Kade (sales person) was super nice and helpful. Delivery was great too as they promised.

Carli E.

I had a wonderful experience working with Dan from the coeur d’Alene location. I have never bought my own couch before and didn’t know what to look for. He walked me through all the different models and styles and helped me pick out my DREAM COUCH! The other part of my experience that made it so great is how easy they are to work with. We are building a new home and have had a lot of delays. With that being said they were able to store my couch and dinning room table I got from them for several months no extra charge! Huge stress relief for me. I just got them delivered and can’t wait to set up house. Dan has been so accommodating and responds quickly to my questions and keeping in contact with me! Would highly recommend this company and working with Dan!

Gary N.

My wife and I made a furniture purchase of a matching sofa, loveseat and reclining chair from their Wallaroo store in Hayden, ID.
Unfortunately, when the order was delivered, the recliner chair was not with the sofa and loveseat. However, Wallaroo after making many efforts to provide this missing piece from the manufacturer, only to find out that it was no longer available.
They then worked promptly with us to ultimately issue a full refund credit for the recliner, along with an apology that the factory could not fill the backorder.
Thank you Wallaroo for your wonderful and professional customer care!
Gary N.

Jeff W.

Wallaroo's was so great to do business with. My furniture was beautiful & the delivery team was very careful with my items. Thank you Leslie & team for all the help of getting my order together. I will be back again for sure!

Brandyn W.

My wife and I had a great experience from seeing an ad on Facebook to getting into the store. Leslie was a big help and ensured we had our needs met throughout the entire process. Delivery was smooth and the guys friendly, fast, and polite.

Overall great experience and we love our new couch!

Erik P.

Dan at the shop was informative and not pushy. We felt great about buying a quality, sustainable product from Wallaroo's over the local competition.

The installers, Nick & Garrett, did an amazing job. Quick, clean, and courteous.

Our dog says 5 stars. Mega comfy couch!

Briana T.

My husband and I had a great experience here at Wallaroo’s furniture store in Hayden. The manager was very helpful accommodating to our needs with a mattress and furniture! Leslie was very kind and respectful creating a comfortable and heart warming environment which allowed us to take our time shopping and create a new relationship with her as well! The staff was attentive and quick to help us in a time of need and for that we are forever thankful