The Modern Back - Massage Chair Showroom - Sarasota, Florida

Robken Lingan

Just wanted to let everyone know that there are great people and great companies out there still. One company being The Modern Back. Tom Walls is a great person to do business with. I have been looking at this Daiwa Supreme Hybrid Message Chair for almost 3 years but could not pull the trigger to buy it until about 2 weeks ago. I should have done this 3 years ago and at the time wished I had a person like Tom to talk with. Not only was he and his company polite and professional; they were honest and followed through the sale to make sure that the delivery, the price, and the chair was tomy satisfaction. The delivery and white glove was awesome. The chair is incredible!!! We show it off to our friends, neighbors, physical therapists, and family. All love the different features, levels, and comfort. You literally feel rejuvenated after each message. I fall asleep in the chair during the massage at times. If you need any recommendations, I will personally send you to Tom Walls at The Modern Back.

Maria Gordon

Tom and his wife are absolutely the best! They took (a lot) of) time and had tremendous patience w us as we attempted to understand in several hours the features and differences of a number of massage chairs. Tom was available for calls AFTER HOURS, spoke patiently several times via phone and we never felt rushed or that we were anything but a valued client-before we bought anything. Once the deal was made, Tom continued to be available for our questions and concerns. His delivery people were also AWESOME which came as no surprise since we expected the fantastic team that we got. Pricing was better than the other Sarasota competitors that we met with and researched, customer service IS AWESOME and the product Tim put us in is exactly right for us!

Aaron Laine

After spending time in Japan and experiencing a massage chair in my hotel, I knew my family and I would benefit from one. Finding out we had The Modern Back in our city, and we could test out different models and brands made it easy.

Tom, at The Modern Back, is extremely knowledgeable, patient, and great to work with. The rest of the staff were very welcoming and helpful, too. We ended up with a Daiwa chair, and we love it! We've all noticed improvement in how we feel throughout the day. I would highly recommend Tom and team.

David Gabriel

The Modern Back is a great company with very helpful staff who are extremely knowledgeable about their products. The modern back helped me select the best chairs for my budget and needs, gave me a great deal, and helped me every step of the of the way.

These chairs were a Christmas gift for my staff. The original delivery date was set for after Christmas due to busy shipping during the holidays. The Modern Back was able to get the chairs delivered within a few days instead of a few weeks which was well before Christmas.

I highly recommend this company.

Karen Classon

I had a great experience working with Tom Walls at Modern Back in Sarasota, FL. Tom was extremely thorough, ensuring I tried numerous chairs to find the perfect fit. I ended up purchasing the Daiwa Supreme Hybrid because it offered the most features I was looking for and fit my size perfectly. After using the chair for several weeks now, I can confidently say I'm very happy with my decision. Highly recommend both the chair and the exceptional service of Tom Walls.

Sam Hong

We were in search of a massage chair. To find a place where you have several options that you can actually try is hard to find. And to find a place where there is absolutely no pressure to buy a chair is even more hard to find.
Tom showed us the various chair. We chose not to sit in the most expensive chairs so we would be comparing apples to oranges. Tom explained the different features and allowed us to take our time. He encouraged us to come back on another day so we would make a clearer decision on what chair would be right for us. And that is what did.
We ended up getting the Osaki Highpointe. It was delivered and installed over the busy Christmas season.
Great service, guaranteed price match and white glove delivery/installation.

Jeremy Turner

Great family owned company. Very helpful and friendly owners. We went in and they made it easy for my wife and I to try different chairs as they we patient and helpful with our three kids so we could pick the right chair for us. They stay up to date with competitors pricing to be sure they get there clients the best price possible. We are happy with our chair that was delivered today.

Ramsay Kuo

Excellent experience with Tom Walls - he really took the time to discuss the features and details of the various massage chair models and allowed my wife to try each one in the showroom. This allowed us to pick out the best model and brand for our needs and delivery of the chair was seamless and done very professionally and efficiently by Charles and his assistant!

I highly recommend The Modern Back!