Purple - International Plaza - Tampa, Florida

Ray

I stopped by to check out the new purple mattress store to see what the hype was about and Marchelle greeted me at the door and gave me a no pressure run down of what the hype was and how the Purple grid is different. She gave me the tour and i could hear the passion and truth in what she was describing. She was right, it is the best sleep i have ever gotten. I highly recommend the mattress and the costumer service. Go see Marchelle and see how a good night's sleep can change your life.

Sylvanna H.

Thank you goes to Jalen Bailey for exceptional customer. We were researching a mattress for our approved warranty and Jalen answered our customer questions and gave us detailed descriptions of the mattresses that were on the showroom floor. He was very professional.

Cody D.

We stopped in to see what the hype is about! The sales agents were very nice and helpful, they didn't pressure us into buying right now. They did allow us to touch and feel everything. We decided to buy a seat cushion to try for a while, before committing to anything more. The prices are high, but if it is as good as the claim.... it might be worth it!

Colleen H.

Our visit to this showroom was not planned. We were pleasantly surprised. The showroom was clean and inviting. The staff was extremely knowledgeable, friendly, and provided personal experiences. No high pressure sales tactics. Melissa was an absolute pleasure to work with. She wrote down all the information of the products we liked. Two days later we called back to make our purchase and she walked us through the process and assisted in trouble shooting. I highly recommend visiting this showroom.

Alyssa V.

Had a great experience at Purple this week! Jalen was incredibly knowledgeable and down to earth! Such an easy going experience, it felt like we were just talking as friends! Fantastic service and great company for sure! Will most definitely continue to support this store

Jason C.

I recently came to this Purple Mattress Store location to find a new queen mattress for my sciatic and lower back issues and have read the customer service is great. Boy they did not disappoint. Melissa was more than helpful in pointing me in the right direction. She was very knowledgeable and professional in her recommendation. Her personal experience with the purple hybrid mattress helped me to purchase what I needed and not just the most expensive mattress which I truly appreciated. Highly recommend her to everyone else.

Katherine L.

I bought a pillow from the shop today. The store was exceptionally clean and the people working were well so accommodating and answered all my questions. They were even willing to help me to my car if I needed it. Jake was my sales person, and he made the transaction simple and easy, and let me take my time with the decision that I made. Definitely worth a visit! Go see Jake!

Jeffrey H.

Having just experienced the exceptional service provided by Destiny at Purple Mattress, I can confidently state that she is a true asset to the company. Destiny went above and beyond to ensure that I was well-informed and satisfied with my mattress purchase.

Not only was she incredibly knowledgeable about the products, but she also took the time to listen to my specific needs and preferences in order to help me make an informed decision. She provided detailed information about the various mattress options and was patient and attentive throughout the entire process.

It is amazing to see how Destiny is dedicated to delivering impeccable customer service, making me feel valued and appreciated throughout the entire process. Her professionalism, kindness, and empathy left a lasting impression and are the reasons why I highly recommend her to anyone looking for a seamless customer service experience.

All in all, my experience with Destiny at Purple Mattress was exemplary, and I would not hesitate to do business with her again in the future. Her dedication to customer satisfaction is commendable and is a testament to the excellence that Purple Mattress represents. Thank you, Destiny, for an outstanding customer service experience!