Primera Carpet One Floor & Home - Prescott Valley, Arizona

Sharon D.

The Carpet One staff are all amazing. Tammi was extremely helpful in working with me to pick out the perfect new flooring for our home. The installation guys, Bryce and Larry showed up on time both days that we were scheduled for. They were careful with my furniture that they removed and replaced in the exact position it was in when they arrived. I am so happy with the final result.

Mark D.

I just received new carpeting from Primera Carpet One and it was installed by Bryce and Larry! They are both great guys! They were quick, efficient and personable! I highly recommend using them to install your new carpeting!

I also want to mention Karim Marquez for his expertise and attention to detail when he installed my Luxury Vinyl flooring! He and his father, Jesus, were first class!

Al S.

I went in and saw Tammy as I had purchased a rug and I needed it cut down and bound. She helped me on the phone. I wanted all my area rugs in the house to match.
She was so kind and helpful. She sent my 8 by 10 rug out to Phoenix for the binding. I just went in today and picked it up. The entire staff was helpful. I will highly recommend this place to everyone. Tammy really took her time for a small dollar sell.
Thanks Tammy
Nancy Collins and Al Sierra

Clark G.

Guadalupe Gonzales was very professional and did his work with great detail and expertise!! He is worth the five star rating!!

Paul M. (. D.

Your driver this morning with license plate ending in BGA needs to take some driving lessons. It's not appropriate to cut around someone in a turn lane and take the turn before them. Fairly audacious to do when your company building is directly across the street as well. Hopefully that's not how you transport your customer's product.

Heather B.

Guadalupe did a great job on my nursery carpet install! Kept things cle
An and was very friendly.

Tonya R.

They did a terrible job on my kitchen and backsplash, appliances don’t fit (and they had the correct measurements on the design plan), sink was installed wrong, cabinets were installed damaged, and so many other issues due to their extremely low quality work, and they cancelled my prepaid bathrooms before work started and they still haven’t returned my money. These people are completely unprofessional! Beware! You will have a huge headache on your hands if you use them.

Owner responded to my negative review that I refused their help and that a refund check had been issued. These statements are not true. I called this company multiple times to resolve the issues with my kitchen and every single person I spoke with HUNG UP ON ME. I have witnesses. I also never received a refund check and communicated this MULTIPLE times to them via phone and e-mail. THESE PEOPLE LIE! I have grout falling off of the incorrectly installed backsplash, cabinets are ruined and the appliances don't fit. If the owner actually wanted to resolve this, then they would CALL me ... not leave a note on my Google review telling me to contact them. I have contacted them multiple times at the Prescott Valley and Phoenix offices. They refuse to take responsibility.

Gary T.

Rapid project completion and nicely done tile install. We had a short timeline to complete our tub-to-shower conversion for my elderly parents moving within 3 weeks when we first met Tammy. She helped us select the tile, ordered the materials and had Kathy primed to get the installation started as soon as the materials arrived at Primera. The brothers, Eric and Alex, installed the shower pan and tile in 3 days! They were extremely conscientious keeping the worksite clean, both inside and outside. Brandon visited 2 of the 3 days ensuring the project was progressing to his satisfaction. Many thanks to the Primera Team!