Pella Windows and Doors Showroom of Wichita, KS - Wichita, Kansas

Ernie C.

We needed new weatherstripping on our decades-old Pella door. Parts were ordered and install appointment was scheduled. On the day of install, Pella technician Trevor Purcell came with all needed materials and worked skillfully and efficiently to fit the new weatherstripping to the door. He was very professional and knowledgeable and completed the job with care. We would highly recommend Pella.

Suzanne A.

Trevor did a great job replacing our window. Talk about knowledgeable! He knew what was wrong, knew what to do and did it. Quickly at that!
Apart from his technical skills, Trevor was very respectful and very personable.
I have discovered that Pella hires well educated technicians. He was helpful in addressing another problem that we were experiencing.
I will specifically ask for Trevor when we make an appointment to get our front door fixed. He’s that good.

Marc G.

Trevor is extremely professional and courteous. He’s been here twice and both times was a pleasure to have in my home. Very knowledgeable and answered my questions and showed me how to adjust things myself if it was ever needed in the future.
Thanks for having such great workers!

Mike G.

We recently completed phases 1 and 2 of our window replacement project with Pella of Wichita. So far, we've replaced 19 Andersen single-pane windows and a sliding glass door from 1959 with Pella Lifestyle and Pella Reserve Contemporary windows and a sliding glass door in a black-stain finish. Since it was such a big project for us, we shopped around, read all the reviews, watched all the YouTube videos, and got quotes. After several months of research, our decision to go with Pella was solidified after visiting their showroom. It's one thing to view images of windows online, it's another to touch them, see how they operate, and examine the fit and finish of an actual product. We made an appointment to have a salesperson out for a quote.

Todd Malcolm was friendly, helpful, honest, respectful, and straightforward. We didn't feel pressured to make a decision right then and there, or even within a specific time frame. He made the quote process easy, helped us understand what we were getting, and walked us through the whole job process. He even helped us realize our large window’s full potential by suggesting several window configurations and helped explain the pros and cons of each option.

Although the installation was performed by contractors, Scott and his crew may as well be full-time employees. They handled the worksite respectfully, were very polite, answered our questions, kept everything clean and orderly, and did a great job with our extensive project. We felt confident knowing they’ve been professionally installing windows for many years. They made quick work of the job, but weren’t rushing or cutting corners to get to the next site.

Customer service was handled by Diane Niedens. She was very accommodating to our schedules, made sure all of our concerns were answered, and checked up on all aspects along the way.

With any large and complicated house project, a few minor issues are to be expected along the way. Chris McGinn and his team listened to the minor snags we had, and provided prompt solutions. The minor issues we had were taken care of without a problem.

Overall, the windows and sliding glass door are awesome and make hanging out at home a lot more enjoyable. They look fantastic, operate smoothly, cut down on outdoor noise, and are helping us save money on energy costs. Our friends and family really like the look of them as well. We’re very satisfied with the product and service, and we recommend Pella.

Amanda K. B.

Chris the sales rep and Christ the lead installer were wonderful. The sliding door has brought so much more life to our home and the process was entirely pain free. Easy communication and Pella was able to do the project earlier than any other company.

Joni B.

Trevor & Henry were extremely helpful and friendly. We were trying to resolve a weather stripping/sagging issue on a frigid day. They answered all of my questions and went above and beyond to make sure we were taken care of. Thank you!

Sheila M.

Trevor Purcell did a great job on our pella door. He was very polite, knowledgeable and great customer service.

Linda W.

I needed some adjustments done on some windows. Henry arrived right on time and was great. He was very professional and explained everything he was doing. I am very pleased!