Jim's Lumber & Building Supply - Mountain Home, Idaho

Beacon H.

Jessica & Chris took great care of me! All of the OSB sheets I needed for a roof install nearby were delivered for a flat rate of 10 bucks! Huge value! So grateful. I also purchased soffit vents which were reasonably priced and they helped me locate them in the inventory. Pleasant people and great service!

W.H. B.

This is a very well ran and stocked up lumber and hardware store! The staff is always very friendly and take good care of myself and my team. It also feels great to support a local family owned business. The team has saved my butt several times on items we are missing or are short on various roofing related projects! I rave to everyone in town that this is the ONLY place to shop! Thanks gang! -Wayne | Owner of 208 Roofing

layne S.

A really great mom and pop lumber store. They treat everybody very friendly and they're very knowledgeable about their products. Prices are usually the best in town.

david Y.

I was visiting my son from out of town and needed to make a few repairs to his apartment. I needed a small 3/4" piece of wood about 4" wide by 8" long. I asked at the front counter if they had anything like that and was told no sorry. I asked if they had any scrap bins anywhere that I could look through. The gentleman behind the counter said sure and pointed me towards the back.

In the bin I didn't find anything but on the floor was a 3' long piece of 3/4" about 4" wide. Not only did they just give it to me they also cut it down to the 8" length I was looking for.

I asked if I could give them a few bucks for the time and the wood and was told no. Now how often do you run into service like that where they not only help but since it was going in the garbage anyway... no charge.

I will definitely be back. Thank you Jim's Lumber.

Athena D.

They are by far our favorite hardware store in town. They almost always have what we need, their staff are knowledgeable and able to help us with any questions we have, their prices are also often the best in town. They even gave my husband a few roof tiles and told him what else he needed to install them after a few blew off the roof in a bad storm. All around nice people with good prices to boot! They always remember my husband when he comes in too. Seriously great people with great prices.

Mike H.

I've posted two other bad reviews about this place and they are not posted. So I've hide t
his with a good rating. The employees asked me what I need. I said I'm not sure. He rolled his eyes. I said that's why I was asking him. I felt like I was bothering him asking his opinion. I've lived in Mtn home for 35 years and only been in the store twice and been treated rudely both times.

Jim F.

Most the time they are sherwani helpful!

Kreg O.

Hand’s down, give your business to Jim’s Lumber. I moved here 4 months ago and needed supplies for a new outbuilding that I was putting up. I went to Carr’s True Value first because they are a bit closer to where I live but discovered that Carr’s has a significant problem with customer service. Every time I have gone there, and I’ve been there 11 times now, I have been completely ignored by the worker’s, even when they aren’t helping any other customers. They just ignore you at Carrs. I always have to track someone down for help. Jim’s Lumber is the polar opposite. The minute I step through the door at Jim’s I am greeted and offered help. “What can I help you find today.” The crew at Jim’s are really exceptional. They know their materials and are super helpful and friendly. This store feels lik a hometown store should feel. I needed 4x8 sheets of CDX cut to size and Jim’s did this for free. The other stores in town charge .50 cents per cut. Jim’s also delivers for free so I have been able to call the store up, order my lumber, paint, sheet rock, etc., specify cuts that I need and everything is delivered and off-loaded at my house at no charge to me. As a recent retiree who no longer has a truck, this has been a great experience. As long as they keep up their customer service, Jim’s will have my business from here on out. The crew there are friendly, relaxed, and exceptionally helpful. I am genuinely grateful that I found this store. They make you feel human.