Idaho Floors - Lewiston, Idaho

Todd R.

Idaho Floors is very Professional with there services, from calling the store to their Installation crew! Very Happy with the final product! We had both Vinyl Flooring and Carpet installed in our home. We would highly recommend this Company, everything done in house!

Pam B.

Idaho Floors provided exceptional service from start to finish. They offer a wide selection of flooring options and installed nearly 3,000 square feet of laminate and carpet in our space. After receiving four bids, Idaho Floors stood out as the most cost-effective choice without compromising quality. Their professionalism throughout the entire process was outstanding. A special thank you to the owner, Jeremiah, as well as Kendel for assisting us in selecting the perfect flooring, and to the skilled installers—Chris, Zack, and George—for their excellent workmanship. We highly recommend them.

CMerritt

We had Idaho floors do carpeting and vinyl in our three bedroom/ three bathrooms. At first the service was good. After the install we had an issue with the flooring. We had been up there several times asking them to come down and fix it but they never did. One story after another. The owner of the store just has a bad temper and doesn't want to take care of what needed to be done. Such a shame. It's just not about selling the product it's about servicing your customers. Do not deal with this company.
I see that he responded with a" I don't know anything about this situation". We went in there several times to have you come and look at the flooring and you ( the owner) always said they'd make an appointment and never would come out. He knows who we are. Quit acting like you don't know . You're customer service sucks. I will never deal with you or refer you to anybody!! The owner should not be dealing with lb .

Tanis U.

Idaho floors has the most amazing customer service! They helped us pick out our beautiful new flooring and kept us within budget. Installation was scheduled immediately and went quick and perfectly. Highly recommend working with this great local, family owned business!

Aspen

We had a great experience with Idaho Floors! They were able to get our job done on very short notice and did a good job.

wilford W.

Walked into Idaho floors and was "floored" by the selection and great service. Jeremiah and staff were incredible and sold me a floor tool and got me back into the game. Super friendly, priced right, well stocked, clean and cordial. What's not to like? check 'em out if you get a chance. I'll be back.

Jeff B.

They appeared to have employee troubles during covid, which was understandable. However, installer did a poor job, damaged the dry wall, chipped some of the new flooring during installation, poor job of leveling the floors (where needed), spilled flooring adhesive in the stair well never cleaned it up. There was no quality control done by the manager. We also later on needed a few more transition reducers. I ordered them in their office, explained exactly what we needed to finish the floors. They ordered the wrong materials and never corrected the problem. They did not refund any portion of my money when they messed up. We spent over $15k to refloor the entire house. I would not recommend they install your floors. I would go somewhere else for floors.

Responding to Idaho floors response:
You are only half right. At the beginning yes, the business was Flooring International but when we ended the project the business was Idaho Floors. In that transition you should have done some quality control. When they messed up ordering the wrong material, didn't offer to fix the problem and refused to give a refund, the business was Idaho Floors.

Hill-Ray P.

These guys are real pros. We have given them some challenging jobs, and they seem to enjoy showing us just how talented they are. Many thanks to everyone at Idaho Floors!