Fireplace Outfitters - Hailey, Idaho

Madeline G.

Outstanding Experience from Start to Finish!

The team at Fireplace Outfitters was incredible to work with from day one! From the design phase to coordination and installation, every person I interacted with exceeded expectations. Serena, Marcos, Carlos, Benny, and the entire crew were an absolute pleasure to work with—professional, friendly, and efficient.

Not only is their service top-notch, but the quality of their products is exceptional as well. Their attention to detail and commitment to customer satisfaction truly set them apart. I highly recommend Fireplace Outfitters for anyone looking for great people, great service, and great products!

Kurt K.

We purchased our Bullfrog hottub from fireplace outfitters. They were extremely thorough on the installation of our hot tub. Shortly after installation, we started to have an issue that the team recognized eventually was an electrical issue with the house, not the hot tub. The team was so diligent and worked directly with our electrician to resolve the issue. The level of service and diligence we received was exactly why we chose to work with fireplace outfitters. I would highly recommend them!

chris N.

We took advantage of their sale on patio furniture recently. Their sales person Kevin was really easy to work with. We are very impressed with the appearance, quality and comfort.

Heidi R.

Bev went above and beyond to bring our gas insert back to life. Not only did she get it working again but she cleaned it, added new logs and made it look like new! We are so thankful to have it before Christmas. Oh and by the way, she did this all during a huge snowstorm with a smile on her face!

Brandy P.

Kevin was informative and helpful in figuring out what I needed, not to just sale me a new unit. Took the time to look to see if he could get a part for my old stove. I will be using them from now on. Thanks again guys.

Nicholas S.

I needed them to inspect a fireplace and they did it the same day I called! (They had a cancellation)

All the way around great service from Nicki in the office to Greg in the field who was super helpful and efficient!

Kirk S.

Fantastic experience!! They were quick and efficient and came in under the quote!!! Thanks Bev for taking the time to make our fireplace exactly how we wanted it. Highly recommend

Geoff K.

Top quality service. Jake and team made sure I was satisfied with the result and did extra searching to find the right parts. thank you !!