Factory Direct Flooring - Meridian, Idaho

Jacqueline B.

Dan at Factory Direct Flooring was awesome to work with! He has a ton of beautiful hard surface and carpeting options. He was very easy to work with. Unlike some other flooring stores Factory Direct was a no pressure shopping experience. We found exactly what we were searching for at the best price in the valley. We highly recommend Factory Direct for any of your flooring needs.

Oliver M.

My wife and I were doing a relatively extensive home remodel (which was shown on HGTV), and we had been through several of the bigger flooring showrooms in the Treasure Valley -- we got product and installation bids from all of them. Fortunately, we were finally introduced to Michael at Factory Direct Flooring.

None of those other stores compared to the customer service, knowledge, honesty, attention, competence, and savings we received from Michael. He guided us through every step of the process: helped us decide which product would make the most sense for our needs, helped us choose the design that worked with our aesthetic, was flexible with the installation schedule, and his team performed a FLAWLESS installation. The best part is that Factory Direct did all this at a 5-figure savings over the installer that we were going to use prior to meeting Michael! After the installation, when another vendor came in and damaged the flooring, Factory Direct came back to our house, repaired the damage at no cost to us.

Every member of Michael's installation team were professionals -- they showed up on time, they worked hard, they finished on time, and the results were perfect. I appreciated Factory Direct's work so much that I have referred several friends and business contacts to Michael -- and they all have seen equally great results and savings.

I cannot be happier with my experience with Factory Direct Flooring. In industry filled with vendors who put quantity over quality, who over-charge and under-deliver, it is so refreshing to work with someone who values craftsmanship and relationships. Michael, you have a client for life in me!

Devin S.

⭐⭐⭐⭐⭐
Dan and his team at Factory Direct Flooring did an amazing job installing my carpet! The quality of their work was excellent, and the price was unbeatable. Highly recommend them for any flooring needs!

Leesa S.

We appreciated the professional and helpful staff at Factory Direct Flooring. My husband and I stopped by the store because our new puppy destroyed a small section of our carpet, and we needed to replace it. Dan welcomed us and did not hesitate to help us locate a small section of carpet in his warehouse. When we are ready to replace our entire carpet, we look forward to going to Factory Direct Flooring. The store showcases a variety of carpets and flooring that will look beautiful in our home. Thank you, Dan!! We look forward to visiting your store and working with you soon.

Shawn

We have always had carpet and sheet vinyl in our home. Recently we inherited another home and we decided on using LVP since we are considering renting that home. We got quotes from the top two best reviewed (in my opinion) flooring companies. When Dan from Factory Direct Flooring came to give an estimate we were immediately impressed with his knowledge and the selection of quality products. We were able to make the right decision on the product that best met our needs. Dan did not put pressure on us, and he took the time needed to ensure that we all of our questions and needs were addressed. For these reasons plus the high quality of products FDF offers we selected FDF to do the job. Any time we had questions Dan has been available during the process. The floors were professionally installed and they look beautiful. We will return to FDF for our future flooring needs in our home because of the expertise, quality products, and great customer service. They also recognize military/veterans status. We highly recommend Factory Direct Flooring. Thank you FDF and especially, thank you Dan.

Todd A.

Mike has been amazing helping me through a ridiculous office remodel. Thanks to his flexibility due to my contracting scheduling issues, we got my office looking great and ready for work. Without his working with me to reschedule installation despite his hectic schedule, I might have been SOL.

Mealeen C.

I contracted with this company to do a laminate floor in a single, small room. They started 3 and a half weeks ago and still aren't done. They've scheduled appointments, then cancel(after I've sat around waiting all day), or show up hours late. I get no heads up, or any communication at all unless I call them. I have felt like a last priority from the time I signed the contract and gave my deposit. I'm not impressed, and wouldn't recommend or hire them again.

Jameson Q.

Michael and his team are top notch. We had a full two stories carpeted, with wood laminate done in the basement. Michael offered fast, professional service at a very good price. He even helped us out with a military discount! His selection is exceptional and his overall knowledge of the industry is unsurpassed. Additionally, Michael won't leave you hanging, in the event there is a problem. We had his guys out just recently to fix some small ripples in the carpet. I think I contacted him on a Monday and it was fixed by Wednesday. Unbelievable. Great company, great people.