Emco Ensuite Burnaby Showroom - Burnaby, British Columbia

Jackie Kawaauhau

We are a home building business and have worked closely with Darren Henry for years now. He is VERY good at his job. He is knowledgeable, detailed and prompt to assist always. He is consistently on top of things and I don't have to worry about when to order items because he knows when to check in to order. We have been very happy with his service and he is the reason why we stay with EMCO. We have switched plumbing suppliers a number of times and this is the longest we've stayed with a company mainly due to the excellent service. The products are also very good quality and we have been happy with the selection as well.

Amanda Greenwood

We went to the Emco Ensuite to purchase fixtures when we did our kitchen and bathroom renovations and had the most wonderful experience. We ended up purchasing mostly Kohler fixtures, which are not only beautiful to look at, but designed with function in mind. Our salesperson Franco was the absolute best and played a key role in our wonderful experience. We couldn't be happier with our remodel thanks to the Emco Ensuite!

Minsu Jeon

I have purchased plumbing fixtures from this showroom 3 times already. This showroom is quite large, and there is a lot of free customer parking available.

The showroom offers a very clean and welcoming atmosphere. They have a good number of plumbing fixtures displayed in the showroom.

All the employees are friendly but out of all the employees, one product specialist stood out to me, and his name is Stone Hu. He is very knowledgeable about the products and services his company carries and has excellent customer service. He has been very quick to replay to all my inquiries about plumbing fixtures.

At the moment, I am in the middle of a whole house renovation. I bought all my plumbing fixtures from this showroom. My product specialist, Stone, prepared all the fixtures for my renovation.

I have been to many other plumbing showrooms. This showroom and the product specialist, Stone, are one of the best, if not the best, that I have ever visited to and dealt with.

Kevin Chen

I have Franco Lucia as my sales rep for years and he has never let me down with order, delivery, and pricing! I will recommend anybody who might have any plumbing fixture needs to go see Franco. He’s probably one of the most knowledgable Plumbing fixture sales reps that I’ve ever met!

Hao Tran

I was looking for a matching shower set to the Kohler faucet we purchased. Stone helped educated me on the product and he advised me style and finishes. I learnt a lot from him and I’m happy with our purchases. I’ve already recommended friends. This will definitely be my go to spot for any plumbing fixtures needs. Happy with my experience.

MRnMRS Matthias

We bought a pressure assist kohler toilet from Franco. He was very gracious in understanding our needs. Let’s just say we have a “Big” family and needed more flushing power. We were so amazed with it we got a second. Franco was amazing and a total “gas” to chat with.

quyen sam

We were doing a small reno last month. Instead of brushing us off, Darren was serving us enthusiastically with professionalism. We will happily recommend all our families and friends to go there for any small or big jobs. Thanks Darren and his team. Keep up the good work!

BC RENOS

The staff (Stone, Franco and Darren) at emco ensuite Burnaby have excellent knowledge of the products they sell and go beyond what they are asked to make sure you get products on time and help with any warranty issues. This is so important to me as a contractor as it keeps clients happy and completely satisfied. They carry great products as well such as Riobel, Kohler, Toto, Hans Grohe and more. Would highly recommend this store if you are doing any renovations or looking for replacements of any plumbing fixtures.