Eagle Floors + Design - Eagle, Idaho

Chip A.

Ben and crew did a great job sitting down with us multiple times to discuss this job. They were always patient and helpful with information and options. The crew showed up on time and removed our old floor in a day (a slight flood unfortunately) and had the new floor down in 2 days. We couldn't be happier with the product and process we received from Eagle Flooring!!

Tom H.

We recently had the opportunity to work with "TJ" and his team at Eagle Floors and Design for an approximately 1400 square foot replacement project in our home. It was a big job and we initially had a lot of questions. TJ took the time to educate us on all the options and gave some insight we had not considered in making our flooring choices. We had a great experience with Eagle Floors and found they were patient, communicated well, used professional installers and had an amazing finish contractor who did our baseboards. Prices were fair, if not exceptional and the project, (while big and slightly disruptive) went very smoothly. I would highly recommend this business and would choose them again without reservation.

Diane G.

We had new flooring installed by Eagle floors. They had a huge tear out in our kitchen where they had to chisel out pieces of our old flooring in order to install the new floor. James and his partner did an amazing job, respectful of our home, minimal mess considering the job and finished one day early.
Ben and Dustin were great to work with, very professional and helpful when coordinating our busy schedule with the installation.

Liz T.

Rough experience. We were a small job, a restoration job, so it was just one room. We had to reach out to them each time for communication. After multiple appointments scheduled to have them come install, Mike came after a call was placed to them to see what the status was of our appointment, which was supposed to be their first appointment of the day. After our restoration guy called them, they said they would be out by 11:00. Mike got there and was standing in the driveway when my husband came out. He did not say a word. My husband introduced himself, to which Mike responded, I'm Mike. Those were the only words he said the entire time. He did not say goodbye or anything else, literally, just I'm Mike. The room was left with debris all over it. He was even gracious enough to leave us all of the trash in the garage. I can even get the times with limited workers available and things like that to where it is challenging to get the jobs handled but to give the customer service Mike did, just pushed it over the edge. I guess if you have a big job, maybe it would be better but still, unprofessional times ten. I highly recommend you take your business somewhere where they will appreciate your business no matter the size of your job, and treat you kindly, not as an inconvenience.

Jeff V. V.

Excellent service and the floors turned out beautiful. During the flooring install, they unexpectedly had to do more work to finish the job. Eagle Floors honored the original quote and their guys still finished ahead of schedule. Very satisfied and would use again.

Jim A.

Roby was very helpful and listens well to what the customer is looking for. He was very knowledgeable about the flooring types, their use and care.

James W.

Eagle floors professionalism, poise under pressure and deadlines is a sight for sore eyes for any person trying to get a project completed. They are wonderful to work with from the front desk staff to the sales and warehouse employees. Overall just a great experience from start to finish. Call them up for your next flooring project big or small and you will not be disappointed!

Doug B.

Ben was great getting our job on their calendar and seeing it through completion. Jim came out and did the work in a very professional manner and on time and budget!

Doug and Annie Brinker