Daltile, American Olean, Marazzi Stone & Slab Center - Orlando, Florida

C S

The company we went with to replace our countertops didn't have any samples of a specific product so they sent us to Daltile. The counter company called ahead to let them know we would be coming. I also called ahead to make sure they had the sample and to check their business hours. So far so good.

We drove a good 45 minutes to Daltile. We were greeted when we walked in. I explained why we were there and were pointed in the direction of a salesperson that could help us.

We walked over towards the salesperson. He stood in and remained in his office doorway. I told him that we were there to see a specific sample. He immediately started shaking his head no. He told us we couldn't go out to see it. He motioned to some very small samples on a table without moving or trying to help. I couldn't find what we were looking for even in the small size. He was rude and combative. I tried to explain that our countertop company spoke with the manager at Daltile and we were told they had it in stock and we could come look at it. He was not having it. We then got upset and left.

I called a few minutes later to complain. He said his name was Tim. I doubt that's true, but do with it what you will.

We went in excited to see the sample. We were polite when we entered the location and gave no reason to send "Tim" off the charts when all we asked was to see a sample. I don't know if he is lazy, angry at the world or racist, but I do not recommend wasting your time at this establishment.

Daniel

Beautiful warehouse of beautiful stone from Brazil. Staff was polite & kind. Thku for your contributions to beautify our home.

Harold Worthington

Great place to search for your flooring solutions! Formerly Keys Granite, Daltile has now updated facility.

Jonathan Santerre

Met with Matt to choose our granite slabs for our kitchen counters in our new home. He was great and the process was quick and easy. Impressive selection of stone and a beautiful tile showroom. Would definitely use again and recommend to others.

Joe M.

We started to do some kitchen renovations and our fabricator mentioned for us to visit Daltile and see the wide varieties of granite stone. So. we made a trip out to Orlando. We were greeted by Tony and Lisa. Tony gave us the tour of the Slab Gallery and we new right off what we like. We found the countertops and now onto the backsplash. Lisa Valdez work with us and match up the exact backsplash we needed. It is worth the trip to this supplier if you are doing kitchen renovations. Both Lisa and Tony worked with us and made us feel very comfortable and made the choices easier for us. Thank you again Tony and Lisa! 🙂

Lauressa N.

Terry knows her stuff and has a great eye for design. Beautiful selections for kitchen, bath, and flooring -- Daltile still makes the tiles found in houses and hotels from 1920s until now -- vintage and retro looks, plus modern and contemporary. Lots of gorgeous stuff, well organized in large showroom. Quick follow-up. Sends samples to house. Note that homeowners must be working with a licensed contractor/builder.

Andy Hernandez

I delivered marble in daltile in all over the us never had an issue, in this store they are lazy and don’t want to work and don’t care about drivers time, won’t be back here to deliver.

Joneshia Bethea

This was my first time at this location. Angie was so helpful and provided great provided great suggestions based on what I was looking for. I was even more surprised when she provided samples for me to take so I could view them in my home.

Great customer service!