Crafted Interiors Design + Build - New York, New York

Beverly J.

Crafted Interiors, run by a dynamic husband-wife contractor-architect duo, did an exceptional job with a gut reno on our 3 bedrooms, 2 bath during a most challenging pandemic time in 2020. David and Megan who run Crafted were recommended to us by our real estate agent, Fainna Kagan, as she had many clients who had used them and spoke highly of them. I interviewed five architects, including Megan at Crafted, and received estimates for the renovation with a wide range; the price for Crafted was directly in the middle of the estimates. What is even better is that when we did the renovation they stayed completely on target with estimated price. Megan, the architect, worked with us to redesign the apartment in a way that worked best for us with our 3 active small children. During a most challenging time, the pandemic, when all renovation was halted, we got through it together. When things are going well, it is easy to get along, when things are difficult like during the pandemic, it is harder. They showed resilience and persistence in the face of difficulty, still proceeding with filing for permits and proceeding. Although the regulations for resuming renovation during the pandemic were strict, they proceeded and followed all protocols, and saw the renovation through to the end. I am attaching photos of some of the highlights of the renovation, including the kitchen, and built ins that they designed including a bookshelf and television storage unit. They are exceptional in kitchen design and renovation and built ins. Most importantly, they have great integrity, and hard working and are upbeat and pleasant to work with. I given Crafted our highest possible recommendation.

Dominick R.

My partner and I purchased a co-op together in Hell’s Kitchen and knew we needed some help from a designer to make our space feel elevated and sophisticated. We reached out to Crafted Interiors, where we were introduced to Patrick. He met with us to learn about our needs, style preferences, and our desired outcome. He suggested Crafted Concepts, which sounded exactly what we were looking for - a designer for a day.

Patrick quickly made himself available to spend the day with us. He met us at our apartment, assessed the space, and talked more in detail about items we were keeping, changing, and the look we were going for. Then, the ideas started flowing! He walked us through his vision, showing us samples, images, and links to specific pieces that he recommended, all of which we loved. We realized right away that he understood us and what we wanted (even what we weren’t able to explicitly express with our lack of design lingo).

The next step of the process was especially fun… shopping. Patrick took us to all of the major stores picking out furniture, artwork, lighting, and decor.

Some of the things that really set this service (and Patrick) apart: he made suggestions for areas of our apartment we hadn’t really been thinking about, and in fact likely never would have thought to do anything to. And while initially they felt out of our comfort zone, when we implemented them, they made a world of difference in making our apartment feel designed and cohesive. His personality really meshed well with us, and what helped tremendously was he was able to take me and my partner’s differing design styles, and still find pieces that we both loved and were happy with. In addition, at the end of the day he gave us a formal email with links of exactly what furniture and paint colors to purchase, making it super easy for us to implement the design on our own. And, by shopping with him and having him talk through why he was making his suggestions, it helped us have our own mental toolkit of what to look out for in the future for anything additional in the apartment. Plus, with two people who disagreed on almost everything when it came to design, having Patrick’s advice and suggestions in our head resolved every design-related argument - that alone was worth the design service price. The fact we ended up with a beautiful apartment that has already received many compliments from everyone who has visited is just an added bonus.

We’d recommend this service to anyone who felt they needed some help making their space feel more designed.

Mei L.

I cannot recommend Crafted enough for anyone looking to renovate their home. We worked with the team during the pandemic to achieve a perfect vision for our home. Our friends and neighbors have gushed over brilliantly designed features in our home and always want to come over! Patrick and team clearly spent a lot of time designing a custom home suitable for our busy lives and our two puppies. Throughout the entire process, the team was responsive, communicative and proactive which was we appreciated so much considering all the supply chain issues during the pandemic. If you're looking for an non-stressful, full-service and professional renovation experience, this is IT!!

Jeanine H.

We couldn’t be happier with our forever home. Crafted Interiors took on our complete gut project with enthusiasm for the design and dedication to getting it done right-and the results show it.

While planning a gut renovation was at first intimidating to us, David and Megan walked us through the process and the expectations from our very first meeting. We had interviewed several architects and contractors, and I never felt like I had a clear view of the process, timing, budget and expected results until we met with Crafted. It was really beneficial to have the architect, designer and contractor all under one roof.

Listening to our family’s needs and wants, they converted our 3bedroom/2.5 bath apartment to 4 bedrooms/3 baths, with an open kitchen maximizing space, flow and privacy of the apartment, while preserving its views. Megan and Patrick listened to our random collection of ideas and did their homework on our likes and dislikes before they started the design. They presented their design concepts cohesively and with a full 3D layout of the apartment. At each step, they would refine based on what we preferred or did not like, offering new ideas or replacements that fit within our budget. Beyond floorplan and all of the aesthetics, they also paid careful attention to all of the “little” wants that were important to me when customizing a home, such as outlet placement, lighting, closet design, even the interiors of the kitchen drawers and the need for drawer for kids shoes in the foyer. We always felt like we were unique clients and they were committed to getting our home just right for us.

When we got to the construction phase, we had a clear, written update of the daily activities, including photos. David and his team were always available to meet with us. With a gut renovation in an older building, there are inevitably some unanticipated challenges, or mystery pipes that appear. One great example of having everyone as part of one team is the beautiful lit cove ceiling we ended up with in our master bedroom after pipes were discovered. David, Megan and Patrick designed around them to preserve as much ceiling height as possible in our bedroom.

We renovated through COVID, which presented its own challenges. When the building had limitations, they worked around them. When supply chains were constrained, they worked to find alternatives. When our refrigerator was unavailable when it was time for us to move in, they gave us a loaner until the one we ordered was ready. Crafted went the extra mile to make sure we ended up with the apartment we really wanted. One of our needs was a very oversized refrigerator. While the measurements worked on paper, they fabricated the size specs from cardboard boxes for a dry run before they ordered it to ensure it could get up the elevator and into our apartment.

Throughout the renovation, and even after, Megan and David were incredibly responsive to our calls and emails. Whenever we had questions, they either picked up right away or returned our call/email the same day. Even now after our renovation is over, when we still have some one-off questions (like when my son damaged our living room built-in with his pirate sword) they respond to us with the same urgency.

We would choose Crafted Interiors again, and again. We could not be more satisfied with their work.

Rory G.

We first connected with the Crafted Interiors team as we were writing offers to purchase two adjacent apartments. We relied on their expertise and experience to help walk us through each stage of a massive gut renovation and combination of two one-bedroom apartments.

Once we were in contract, we started the design phase. They listened to our “must haves”, our “wish list”, and our budget, and came up with several beautiful options. We worked together through budget constraints, building code restrictions, and co-op alteration requirements. The level of care, responsiveness, and ability to see our visions were far beyond our expectations. Between the multiple renderings, detailed materials list, and white-glove service of dealing with our co-op and the NYC DoB, it was clear that we were in good hands. The service-oriented team knows how to efficiently navigate bureaucratic processes while managing a client’s expectations.

Once the city and the building approved the plans for our dream home, the construction phase began. The crew was professional, punctual, and clean. They were responsive and proactive and kept the project on schedule even when unforeseen setbacks were presented. It was amazing to have a crew that took pride in the end-product as opposed to cutting corners to get a job done fast. Our project was completed within 30 days of our original target date despite some major setbacks that were beyond the control of the contractor. Given the size of the job, and quality of the work, we were thrilled to finally move in.

Even after we moved in, the crew was still responsive to our questions and needs. Between minor punch list items, and warranty issues on appliances or electrical, they came back and made sure that we were 100% satisfied. Everything about this team exceeded our expectations of a contractor. Working with this team confirms that there are still honest people out there to do business with.

Deena G.

Megan was really amazing to work with! She was very quick to respond to all of my questions and her team was able to help me in a bind in an efficient manner. I highly recommend! Knowledgable and well organized.

David Q.

David and Megan were terrific to work with throughout my renovation: They worked with me through a few kitchen iterations until we found a great open layout that permitted full size appliances, were always highly available and responsive and worked with me until we found a solution that I as thrilled by throughout the process. The work speaks for itself, and my friends and family are all really impressed by the renovation.

In a really nice surprise, David and Megan 'discovered' several square feet of space that could be reclaimed in my apartment by removing non-structural elements around the structural parts. They integrated the space really nicely which created a nook by the sink, a deeper pantry, and additional built-in storage in the living room. They also handled an oddly positioned gas line which couldn't be moved in a really nice way, turning it into additional storage and counter space by the stove. When it was discovered that my apartment had heat loss issues (This was due to windows which the coop will replace in the spring) they adapted their design incorporating larger replacement radiators which are keeping the space nice and toasty as winter is approaching.

David’s team did everything very well, but the thing that has impressed me the most has been their commitment to getting everything right, even when minor surprises have come up months after I moved in, and long after I'd submitted my final payment.

Eleni V.

We hired Crafted to renovate our pied a terre in NY right before Covid. Since we live in Europe and couldn't travel back to see the progress, we didn't know what to expect when we walked in, but we were blown away! The work was impeccable! They were very effective at communicating with us throughout the process and at executing our shared vision with the same attention to detail that we would have given had we been there. My husband and I have renovated and built numerous homes over the years and have worked with many different contractors. The difference with Crafted is we never once had to chase them, to correct them, we just handed over the keys and they delivered! We were truly amazed at how professional they were and hope to use them again in the future.