Classy Kitchen & Bath - Scottsdale, Arizona

Ken L.

Writing this review so others will know my experience with CLASSY.
Did My project come out how I wanted? Yes, eventually
Was the road to get to the end easy? Not really
Were the people who did the work in my home ok? ABSOLUTLEY
Would you use the company again? No
I recently used Classy to do my 2 bathrooms. Had many companies come give me their pitch and estimate. Choose them and these are just some highlights of the journey.
• Day one I was met with excuses and why they could not start on time. This would be a trend for the whole project.
• Schedules were hardly kept, and randomly people show up to do work unexpectedly
• Communication was lacking at best, met with excuses and told they were waiting on a text back.
• Did not remember details about my project, no attention to detail, had to remind the workers because they were given no instructions
• Foreman or person who I was told was to oversee my Projects quit on the spot.
• After the demo was complete on master there was a week to get supplies, only to find they were not right, more delays.
• 2-week delay after tile was installed in master with little to no communication
• On both projects the NEW cabinets were installed while major work was being completed.
• Cabinets were brought to install in guest bathroom, had not even completed Master
• I had to do most of the permit scheduling myself including the final. Would have never been completed had I waited
• Have not even discussed the guest bathroom but I’m sure you get the idea.

Still waiting on paint to fix the dinged-up cabinets (took care of it myself) from having them installed while work was being done. They also have not even bothered to do a final walk through of my projects as of writing this review, just an example of their lack of attention to detail & of how they just don’t really care once they get your $. Project was completed dec 1st 2024. Was going to use them for 2 other projects, yeah not happening.

Twyla F.

I have had the privilege of using Classy Closets to remodel two bathrooms and a kitchen. They are amazing to work with. It's one stop shopping. They take care of you from the beginning design to the finished product. They give you a time line and are very good at sticking to it. I really just can't say enough good things. Totally professional and timely. I've one more bathroom left to remodel. Will be calling Classy Closets when its time.

Jessica L.

Classy Kitchen and Bath completed my kitchen over two years ago and I still absolutely love it! The quality of the materials and installation is top notch. I love the custom elements that they designed just for my home's layout and I love the soft close drawers that keep things from getting banged up. Two years in and my white and gray kitchen still looks brand new.

M H.

I remodeled my entire 90sf kitchen. I got the process started in August for the work to be done between Thanksgiving and Christmas. While the showroom was impressive and the available options numerous, the project was managed horribly. They said it would be done in 3.5 weeks. It took 3.5 months. They mismeasured several things, gave me the wrong cabinet and wrong soffit height, and had to eliminate some options because of their errors.

I had more than different 20 people and out of my house doing various things. There was a 19-day span where NO ONE did anything. Try living without a kitchen for that long. The designer and the installation manager visited my home just ONCE during this entire process. Everyone else was a subcontractor and every day it seemed like a new batch of strangers, many of whom did not understand English.

Being my first remodel, I learned that you have to oversee EVERYTHING. Do NOT expect the workers to understand what you wanted. In fact, the cabinet installers came unprepared. I had to give them my drawings so they knew where to put everything! I also had to have them redo several things that were obviously not aligned or level.

I eliminated some items as we went along thinking that I would be saving some money, but the final cost was not revised from the estimate. While they did offer me a discount for my troubles, the whole process was exhausting and left me angry. This was a 9'x10' kitchen. How could a small project like this go so wrong?

I have a nice new kitchen but I know where the errors are and I know the trouble it took to make it this way. I cannot recommend this store for any remodeling jobs you may wish to do.

Logan S.

Me and my newly wedded wife absolutely adore our new kitchen! Diana was a brilliant designer and I can’t wait to show off all my new cabinets and countertops to my friends! Very good!

Libby M.