BoConcept Georgetown - Washington, District of Columbia

Flo P.

Chaundra has been super helpful, responsive and just a please to work with! Very happy with my new desk.

Katherine V.

Great minimalistic, modern, playful and practical design. I bought two barstools and within a week received them at home. They are hydraulic so I can adjust them to different counter heights - thanks to Ayman and Tom for their through and professional service!

Payam P.

I've been buying BoConcept furniture for over 20 years. I personally got to meet the DC franchise owner Tim Machenaud a couple of years ago while shopping to furnish my new home.

As a business owner he is 100% hands on with clients from design recommendations, sales process, and he even personally came out to my house to deliver and install shelves.

Tim and the entire BoConcept team truly provide a world-class costumer experience. I highly recommend BoConcept to anyone looking for modern high quality design furniture with exceptional customer service.

Sandra E.

Excellent costumer service from moment you enter the store until the delivery service. The furniture was delivered in excellent conditions, on time and the crew assembled the items and cleaned/ trash any boxes etc.

David B.

Fantastic customer service!
I was looking for two shelf brackets for a 24 year old club 8 entertainment center and called To see if they had any idea of where to purchase them. Their team was able to find them (a needle in a haystack) and shipped them to me (included two extra) without charge. I was genuinely in shock.
I am grateful for their help and service.
They were friendly, professional, and courteous. I highly recommend working with them. Thank you Tony, Rolando, and Tim, much appreciated!
They are great people!
Dave, in KC.

Maria R. H.

Excellent quality, craftsmanship. Beautiful design. Outstanding customer service. We are loyal Boconcept clients and own many pieces.

Nasser A. J.

Great designer support from Awta! Good selection of products with some limitations in terms of sofa configurations. Awta will definitely let you know which BO Concept products will best fit your space and your taste with her great 3D renderings!!!

Michael N.

Two big thumbs-up for BoConcept, and Tim.

The first thumbs-up is for the furniture itself. We purchased several Mariposa chairs and a Granada table. We have absolutely loved them both! They are probably our favorite pieces of furniture. The table is incredibly easy to expand and contract, so we actually do it all the time. (The mechanism is kind of fun to use, so I actually like doing it, rather than dreading it.) And the chairs are beautiful and comfortable.

The second thumbs-up is for their service. We had a problem with one of the chairs almost five years after we purchased it. The warranty had long since ended, but I contacted Tim (who wasn’t even the owner when we purchased the chairs) to ask about it. He concluded that the problem shouldn’t have happened, so he offered to fix the chair for free. That involved replacing a substantial piece of the chair - which couldn’t have been cheap for them. And they did the repair in about 15 minutes at their warehouse while I waited and chatted with the lovely repair people.

I guess you can tell that I feel pretty positive about BoConcept, but they’ve earned it!